Shipping Information
TOMMAZO offers free standard delivery on orders above €150.
Please note that free shipping will be applied to your order at checkout.
For orders under €400:
| Destination | Standard shipping | Shipping cost |
|---|---|---|
| Cyprus | 2–4 business days | Free |
| Europe | 2–5 business days | €12.00 |
| Rest of the world | 3–6 business days | €20 |
For customers in Cyprus and Europe, VAT for the shipping cost will be added at checkout.
Delivery times are provided as guidelines only. Kindly note that delivery to rural addresses can result in longer delivery times.
Orders placed before 11:00 AM (CEST) will be shipped the same day. During the sales period, a large number of orders can result in longer delivery times.
All orders are shipped with FEDEX and require a signature upon delivery. FEDEX usually operates between 9 AM–6 PM on business days. You can specify an alternate daytime delivery address when ordering, for example, your work address (recommended).
Taxes and duties
The prices of products are in Euros inclusive of taxes but excluding customs duties.
For all orders shipping outside of the EU, import and duty taxes may apply. Customs policies vary from country to country and we do not have any control over them. If you are required to pay import and duty taxes, you will be contacted directly by the shipping service. For more details, please contact your local customs office.
Important information
Delivery times are provided as guidelines only and do not take into account possible delays caused by payment authorization and/or stock availability and/or customs delays. We are unable to deliver to post office boxes. All orders are fully traceable through FEDEX.com.
Insurance
TOMMAZO ensures each purchase during time in transit until it is delivered to you. All orders require a signature upon delivery, at which point responsibility for the shipment passes to you. If you have specified a recipient other than yourself for delivery purposes, you also accept that signature by the third party is sufficient proof of delivery and fulfillment by TOMMAZO.
Order status
All orders are shipped with FEDEX and are fully traceable on their website. You can always contact them if you have questions regarding your shipment.